Privacy Policy
Last updated: December 2024
1. Introduction
APPE JV Vietnam Joint Stock Company ("we", "APPE JV") is committed to protecting the privacy and security of our customers' personal information. This policy describes how we collect, use, store, and protect your information.
2. Information We Collect
We may collect the following types of information:
- Personal information: Name, phone number, email, address
- Business information: Company name, tax ID, business address
- Order information: Products, quantity, transaction value
- Technical information: IP address, browser type, access device
- Interaction information: Browsing history, products of interest
3. Purpose of Information Use
Your information is used to:
- Process orders and provide services
- Contact for consultation and technical support
- Send product information and promotions (with your consent)
- Improve service quality and customer experience
- Comply with legal requirements
- Market analysis and research
4. Information Security
We apply the following security measures:
- Data encryption during transmission (SSL/TLS)
- Firewall and security software systems
- Strict access control
- Staff training on information security
- Regular data backup
- Monitoring and intrusion detection
5. Information Sharing
We do not sell or rent your personal information. Information is only shared with:
- Shipping partners for delivery
- Payment partners for transaction processing
- Government agencies when legally required
- Third parties with your consent
6. Customer Rights
You have the right to:
- Access and view your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Refuse to receive marketing information
- Withdraw previously given consent
- Complain about data processing
7. Cookies and Tracking Technologies
The website uses cookies to improve user experience. You can manage cookies through browser settings. See more at Cookie Policy.
8. Information Storage
Your information is stored for as long as necessary to fulfill the stated purposes or as required by law. After that, information will be securely deleted or anonymized.
9. Policy Changes
We may update this policy from time to time. Significant changes will be notified via email or on the website. Your continued use of services after changes indicates acceptance of the new policy.
10. Contact
If you have questions about the privacy policy, please contact:
APPE JV Vietnam Joint Stock Company
Address: Km 50 National Highway 1A, Tien Tan Commune, Phu Ly, Ha Nam
Email: info@appejv.com
Phone: 0351 3595 202